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Pay the bill

Freight Payment Collection and Protection

In the freight forwarding & logistics industry, managing payments effectively is crucial to ensuring smooth operations and maintaining trust among partners. Freight payment collection and protection systems are designed to safeguard against delayed or missed payments, ensuring all parties uphold their financial commitments. These systems help standardize and streamline payment processes, making transactions clear, predictable, and secure.

FNC Network Payment Integrity Guidelines – Key Points

Commitment to Positive Payment Practices: FNC Network promotes a trustworthy and reliable payment environment among members.

  • Clear Payment Terms: Members must discuss and agree on payment terms before starting any business transaction to prevent misunderstandings.

  • Strict Adherence to Agreed Terms: All members are expected to follow the agreed payment terms precisely.

  • Complaint Reporting System: FNC tracks complaints related to payment issues. Members with recurring complaints will face evaluation.

  • Consequence of Multiple Complaints:

    • Amber List: Three consecutive complaints result in placement on the Amber List, impacting membership status.

    • Gray List: Serious complaints lead to placement on the Gray List, which can affect the member’s standing.

    • Blacklist: Confirmed cases of non-payment result in Blacklisting, with the right to share Blacklisted members with the FNC community and other networks.

  • Support for Payment Collection Issues: If you have difficulty collecting payment, submit an application form for FNC support.

File a complaint

Payment Collection

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