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Pay the bill

Freight Payment Collection and Protection

In the freight forwarding & logistics industry, managing payments effectively is crucial to ensuring smooth operations and maintaining trust among partners. Freight payment collection and protection systems are designed to safeguard against delayed or missed payments, ensuring all parties uphold their financial commitments. These systems help standardize and streamline payment processes, making transactions clear, predictable, and secure.

FNC Network Payment Integrity Guidelines – Key Points

Commitment to Positive Payment Practices: FNC Network promotes a trustworthy and reliable payment environment among members.

  • Clear Payment Terms: Members must discuss and agree on payment terms before starting any business transaction to prevent misunderstandings.

  • Strict Adherence to Agreed Terms: All members are expected to follow the agreed payment terms precisely.

  • Complaint Reporting System: FNC tracks complaints related to payment issues. Members with recurring complaints will face evaluation.

  • Consequence of Multiple Complaints:

    • Amber List: Three consecutive complaints result in placement on the Amber List, impacting membership status.

    • Gray List: Serious complaints lead to placement on the Gray List, which can affect the member’s standing.

    • Blacklist: Confirmed cases of non-payment result in Blacklisting, with the right to share Blacklisted members with the FNC community and other networks.

  • Support for Payment Collection Issues: If you have difficulty collecting payment, submit an application form for FNC support.

File a complaint

Payment Collection

  • Collection Request SubmissionIf a member is unable to collect freight payment from another member, please submit a collection request using the form provided.

  • Collection Efforts by FNC AdminFNC Admin will attempt to collect the payment on your behalf.

  • Compensation

    • Basic Members: Up to USD 5,000

    • Verified Members: Up to USD 10,000

  • EligibilityCompensation applies only if you:

    • Are enrolled in the FPP program

    • Have a fully subscribed membership

    • Remain an active member of the network

  • Payment Protection ApprovalPayment protection will be approved 60 days from the date the application is submitted.

  • Exclusions

    • Cargo damage, delay, or loss are not covered under the FPP program. These issues must be addressed through your own third-party liability insurance.

    • FNC will not accept collection requests older than six months outstanding.

Please attach the invoice, bill of lading, relevant communications, and any other documents that support the payment request.

Join a Trusted Network of Freight Forwarders and Partner with Qualified, Reliable Professionals!"

Don’t let this chance slip by—act today and position your business for international success. Complete your membership application now and start connecting with trusted partners, gaining global visibility, and seizing exclusive opportunities that will elevate your logistics business.

© 2024 by FREIGHT  NETWORK CORPORATION

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